SaaS Customer Support

Scale SaaS support

AI-powered customer support for SaaS companies. Automate technical questions, onboarding, billing, and feature requests

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Trusted by SaaS Companies

Common Tickets

What AI handles

SaaS support tickets Replyify automates

How-To Questions

API Integration

Code Examples

Documentation

Troubleshooting

Plan Upgrades

Billing Questions

Invoice Requests

Payment Issues

Account Changes

Getting Started

Setup Guides

Best Practices

Feature Tours

Success Tips

Built for SaaS

SaaS support automated

Purpose-built for software companies

Documentation integration

AI learns from your product docs, API documentation, knowledge base, and help center. Provides accurate answers with source citations.

Technical troubleshooting

Handles technical support questions with step-by-step solutions, diagnostic guidance, and code examples. Escalates complex issues to engineers.

Onboarding automation

Guides new users through setup, tracks onboarding progress, and provides contextual help. Reduces time-to-value for customers.

Features

SaaS support features

Purpose-built for software companies

Documentation integration

AI learns from product docs, API docs, and knowledge base.

Technical troubleshooting

Step-by-step solutions, diagnostics, and code examples.

Account management

Integrates with Stripe, Chargebee. Handles billing automatically.

Feature request tracking

Logs feature requests, checks roadmap, provides updates.

Bug report triage

Collects diagnostics, checks known issues, creates tickets.

Onboarding automation

Guides new users, tracks progress, provides contextual help.

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Testimonials

Loved by SaaS companies

See what SaaS teams say about automation

"AI handles 75% of our support tickets automatically. Technical questions, billing inquiries, even feature requests. Our engineers can focus on building product."

Sarah Mitchell, Customer Success Manager at TechFlow SaaS

"The documentation integration is incredible. AI reads our entire API docs and answers integration questions with code examples. Developers love it."

James Chen, Founder at DevTools Inc

"Onboarding automation reduced our time-to-value by 60%. New users get instant help during setup instead of waiting for a human response."

Maria Rodriguez, VP Customer Success at CloudApp

75%

Tickets Automated

SaaS Average

5 min

Avg Response

With AI

4.9

User Rating

3x

Support Capacity

Without Hiring

Automate Support