Ecommerce Email Automation

Automate ecommerce support

Automate customer support for your online store. AI handles order inquiries, shipping questions, and product support automatically

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Trusted by Online Stores Worldwide

Common Questions

What AI handles

Ecommerce support emails Replyify automates

Where's My Order?

Order Tracking

Delivery Estimates

Order Changes

Cancellations

Shipping Status

Tracking Links

Delivery Times

International

Delays & Issues

Return Policy

Return Labels

Refund Status

Exchanges

Store Credit

Built for Ecommerce

Ecommerce support automated

Handle online store support at scale

Order status automation

AI automatically looks up order status, tracking numbers, and delivery estimates. Provides real-time shipping updates to customers instantly.

Product knowledge

AI learns your entire product catalog—features, specs, sizing, materials, compatibility. Answers detailed product questions accurately.

Returns & refunds

Automates return requests, generates return labels, and processes refunds according to your policy. Reduces refund processing time significantly.

Features

Ecommerce features

Purpose-built for online stores

Order lookup integration

Connects to Shopify, WooCommerce, BigCommerce. AI looks up order details automatically.

Shipping API integration

Integrates with USPS, FedEx, UPS, DHL. Real-time tracking and delivery estimates.

Product catalog knowledge

AI learns your products—features, specs, sizing, materials, compatibility.

Return automation

Automates returns, generates labels, processes refunds per your policy.

Multi-store support

Handle multiple stores or brands from one dashboard.

Peak season scaling

Handle Black Friday, Cyber Monday, holiday surges without hiring.

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Testimonials

Loved by online stores

See what ecommerce teams say about automation

"Black Friday used to be a nightmare for support. Now AI handles 95% of 'where's my order' emails instantly. We actually enjoy the holiday season."

Sarah Mitchell, Customer Success Manager at ShopFlow

"Connects to our Shopify store perfectly. AI knows our entire product catalog and answers sizing questions better than our support agents did."

James Chen, Founder at TrendStore

"Return automation alone was worth it. Customers get instant return labels and refund status. Processing time dropped from 48 hours to 5 minutes."

Maria Rodriguez, Operations Director at FashionCo

90%

Support Automated

Ecommerce Emails

<1 min

Response Time

Average

4.8

Customer Rating

$75K+

Annual Savings

Per Store

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