Customer Support Automation
Scale support effortlessly
Automate customer support with AI. Handle 80% of support emails automatically while maintaining quality and customer satisfaction
Trusted by Support Teams Worldwide
Why automate support
The business case for customer support automation
Support automation done right
Complete customer support automation toolkit
Ticket auto-response
AI automatically responds to support tickets with personalized, helpful answers. Handles FAQs, product questions, billing inquiries, and technical issues.
Smart escalation
Automatically escalates complex, urgent, or frustrated customer issues to human agents. Never lets automation hurt customer relationships.
Agent assist mode
AI suggests responses for agents to review and send. Speeds up human agents while maintaining quality control and oversight.
Support automation features
Complete customer support automation toolkit
Ticket auto-response
AI automatically responds to support tickets with personalized, helpful answers.
Smart escalation
Automatically escalates complex or urgent issues to human agents.
Multi-channel support
Works with email, contact forms, and help desk systems.
Knowledge base integration
Connects to your help center, documentation, and FAQs.
Agent assist mode
AI suggests responses for agents to review and send.
Performance analytics
Track automation rates, response times, and customer satisfaction.
Loved by support teams
See what support teams say about automation
80%
Tickets Automated
Average for Teams
10x
Faster Response
Than Manual
4.9
Customer Rating
$50K+
Annual Savings
Per Team