About Replyify
We're on a mission to make customer support effortless with AI that actually understands your business
Our story
How we built the email assistant we always wished existed
The breaking point
Our founders were drowning in customer emails at their SaaS startup. Hiring more support agents wasn't sustainable. Generic chatbots gave robotic answers that frustrated customers. There had to be a better way.
The breakthrough
We trained an AI on our own company knowledge base—FAQs, docs, past emails. Within days, it was answering 70% of support emails with human-like accuracy. We knew we had something special.
Replyify is born
Launched to the public with a simple promise: AI email automation that actually understands your business. Within months, thousands of support teams joined us.
500K emails automated monthly
Replyify now handles over half a million customer emails every month across 50+ countries. We're helping support teams scale without losing their human touch.
What's next
Multi-channel support (chat, social, SMS), deeper integrations, and smarter AI that learns continuously. We're just getting started.
Our mission
To empower every business with AI-powered email automation that delivers exceptional customer experiences. We believe great customer support shouldn't require hiring an army—it should be smart, scalable, and accessible to companies of all sizes.
Our vision
A world where every customer email gets an instant, helpful, human-like response. Where support teams focus on complex problems instead of repetitive questions. Where AI handles the routine, so people can handle what matters.
By the numbers
The metrics that show we're solving real problems
2022
Founded
15+
Team Members
10K+
Active Users
50+
Countries
Our values
The principles behind everything we build
Customer obsession
Every feature we build starts with a real customer problem. We're not building AI for AI's sake—we're solving support team headaches. If it doesn't make your life easier, we're not shipping it.
Scary simple
AI is complex. Using Replyify shouldn't be. We obsess over making powerful technology feel effortless. If you need a manual to set up our app, we've failed.
Human-first AI
AI should amplify human support teams, not replace them. We build tools that handle the routine so your team can focus on relationships, empathy, and complex problem-solving.
Privacy by default
Your customer data is sacred. We never train our AI on your emails without permission. Enterprise-grade security isn't a premium feature—it's the baseline.
Join us
We're a small, fully remote team building AI that actually helps people. If you care about solving real problems (and hate robotic chatbots as much as we do), let's talk.
